Terms of Service

1. Agreement to Terms

By accessing or using stoneee (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

stoneee provides a financial intelligence platform for e-commerce businesses, including but not limited to:

• Shopify store integration and data synchronization
• Financial transaction tracking and analysis
• Cost prediction and profit calculation
• Bank reconciliation services
• Multi-currency support and conversion
• Team collaboration features

3. Account Registration

To use our Service, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

4. Acceptable Use

You agree NOT to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit malware or harmful code
• Attempt to gain unauthorized access to our systems
• Use the Service for illegal or fraudulent purposes
• Resell or redistribute the Service without permission
• Interfere with other users' use of the Service

5. Payment Terms

Subscription Plans

• Free tier available with limited features
• Paid subscriptions billed monthly or annually
• Prices subject to change with 30 days notice
• All fees are non-refundable except as required by law

Payment Processing

Payments are processed securely through Stripe. You agree to provide current, complete, and accurate billing information.

Auto-Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You can cancel anytime through your account settings.

6. Intellectual Property

Our Property

The Service and its original content, features, and functionality are owned by stoneee and are protected by international copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of your data. By using our Service, you grant us a license to use, store, and process your content as necessary to provide the Service.

7. Data Processing

By using our Service, you acknowledge that:

• We process data on your behalf as a data processor
• You are responsible for obtaining necessary consents
• We will handle data according to our Privacy Policy
• You have the right to export your data at any time

8. Third-Party Services

Our Service integrates with third-party platforms including:

• Shopify for e-commerce data
• Banking institutions for transaction data
• Stripe for payment processing

We are not responsible for the practices of these third parties. Your use of their services is governed by their respective terms.

9. Service Level & Support

Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance.

Support

• Free tier: Community support
• Paid tiers: Email support within 24-48 hours
• Enterprise: Priority support with SLA

10. Disclaimers

No Financial Advice

stoneee provides data analysis tools only. We do not provide financial, investment, tax, legal, or accounting advice. Consult appropriate professionals for such advice.

Accuracy of Predictions

Cost predictions and analytics are estimates based on historical data. Actual results may vary. We do not guarantee accuracy of predictions.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STONEEE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

Our total liability shall not exceed the amount paid by you to stoneee in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless stoneee, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Service or violation of these Terms.

13. Termination

By You

You may terminate your account at any time through your account settings or by contacting support.

By Us

We may suspend or terminate your account for violations of these Terms or for any other reason with notice.

Effect of Termination

Upon termination, your right to use the Service ceases immediately. You may export your data within 30 days of termination.

14. Governing Law

These Terms shall be governed by the laws of [Jurisdiction], without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of [Jurisdiction].

15. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via email or through the Service with at least 30 days notice.

16. Contact Information

17. Entire Agreement

These Terms constitute the entire agreement between you and stoneee regarding the use of the Service, superseding any prior agreements.